Shipping Policy
Updated on 21st December 2023
For JmGO’s shipping policy, please read the following regulations carefully and pay extra attention to any bold, slashed or red marked areas.
Regions and Dates
jmgoindia.com supports addresses in India only. After you complete your payment, it will take 1-3 business days to process your order before shipping begins.
JMGO has set up local warehouses across India from where we cater to needs of our customers
We are unable to ship to PO Box and military addresses. Coverage to the Andaman and Lakshadweep is subject to prior approval.
Baring orders within Mumbai, we will courier orders using BluDart
Costs
Currently, for all new orders we are offering Free Product delivery
Shipping Note
JMGO
may cancel your order without cause prior to the start of shipping, but we will explain the reason to you.
If you purchase two or more products on the site, your package may be shipped in two or more packages from different warehouses or different locations, which means you may not receive them at the same time.
You may contact JMGO to modify or cancel your order before it begins shipping. Once an order has shipped, JMGO does not accept any changes. Shipping charges are not refundable under any circumstances.
If you request a change in the shipping address of your order, we may ask you to present a document that proves your identity.
Once your order has begun shipping, we will notify you of the carrier and its tracking number that you can use to track your package.
When the package is received, please confirm that there is no shipping damage before you sign for it. For the loss and damage to the package in transit, please report to the shipping company and ask for compensation. We will actively provide you with assistance.
Contact Details
For any update on please contact us on hello@aytexcel.com or contact us on +91 7777034271
Our Outlet
Esperanza, 1101/02, 198, Linking Rd, next to Just in Time, Bandra West, Mumbai, Maharashtra 400050.